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If you do not expect the unexpected you will not find it, for it is not to be reached by search or trail.? — Heraclitus?
Just because it's practice, doesn't mean it's "allowed" to be terrible. At least not intentionally.
Or when the "front office" isn't communicating well with the factory floor? It's especially tough when you are both the: Front office and theFactory...
Oh wait, is it Thursday already? What's working for you on a weekly basis? What do you do, consistently every _____day? Why that day?...